Database issues are not fully resolved yet

Incident Report for Particle

Resolved

We will continue to monitor the database carefully, but things have been stable for the last few hours. Postmortem to follow! :)

Posted Sep 19, 2014 - 23:28 PDT

Update

Everything is still fine, I just wanted to say Hi, still monitoring :)

Posted Sep 19, 2014 - 22:14 PDT

Update

We've restarted the api services to account for the database issues, and it's stabilized, but we'll continue to monitor this closely until it's resolved fully.

Posted Sep 19, 2014 - 21:36 PDT

Monitoring

Still waiting on a failed secondary database instance to come back online, but database access is currently looking a little better, we'll continue to monitor the situation.

Posted Sep 19, 2014 - 21:06 PDT

Identified

We're continuing to monitor the database issues as we work with our provider, but we've noticed it's started to impact API performance, we're on it!

Posted Sep 19, 2014 - 20:34 PDT