Delayed Webhooks/Integrations

Incident Report for Particle

Resolved

This incident has been resolved.

Posted Jan 06, 2022 - 09:58 PST

Monitoring

Performance improvement / recovery is continuing.

Posted Jan 06, 2022 - 08:20 PST

Update

We are continuing to see signs of recovery. Events latency is still relatively high (the delivery/appearance of Events may take longer than expected at this stage).

Posted Jan 06, 2022 - 08:12 PST

Identified

Our Engineering team has rolled out a partial fix and is evaluating its efficacy. Performance is improving.

Posted Jan 06, 2022 - 08:01 PST

Update

We have escalated this issue into a partial outage, as we are seeing events affected for a subset of Particle users. Our Engineering team is actively engaged and working towards a resolution.

Posted Jan 06, 2022 - 07:46 PST

Investigating

We are currently investigating a delay in the delivery of webhooks/integrations. We will post more information shortly.

Posted Jan 06, 2022 - 07:36 PST

This incident affected: Integrations.