Particle Status

All Systems Operational

Cellular Connectivity Operational

Wi-Fi Connectivity Operational

REST API Operational

Integrations Operational

Management Console Operational

Telephony Providers Operational

Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310) Operational

E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Operational

B Series B523 SoM or Tracker T523 SoM Operational

Boron 2G/3G Operational

Customer Resources Operational

store.particle.io Operational

docs.particle.io Operational

community.particle.io Operational

build.particle.io Operational

www.particle.io Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Telephony partner maintenance window Mar 8, 20:00-22:00 PST

One of our telephony providers will be updating their systems. During this maintenance window, maybe experience one interruption connectivity of up to ten seconds.

All wi-fi devices will maintain connectivity without interruption.
Posted on Mar 3, 10:51 PST

Past Incidents

Mar 5, 2021

No incidents reported today.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

SIM Activation/Deactivation Unavailable for Electrons and E-Series 2G/3G

Resolved - An update has been pushed to Particle's cloud to resolve this issue.
Feb 24, 17:57 PST

Monitoring - An update has been deployed to production. We are monitoring SIM activations at this time to ensure full functionality is restored.
Feb 24, 13:29 PST

Update - Resolution to this incident is expected to be out today by end of day. For urgent cases in which Electron / E-Series 2G/3G SIM activations are required, please contact support at support.particle.io with the relevant ICCIDs and desired SIM states.
Feb 24, 11:48 PST

Update - We have identified root cause and are actively working to resolve the issue. For urgent cases in which Electron / E-Series 2G/3G SIM state changes are required, please contact support at support.particle.io with the relevant ICCIDs and desired SIM states.
Feb 22, 13:07 PST

Identified - SIM Activation and Deactivation operations are currently unavailable for Electrons and E-Series 2G/3G devices only. We have identified the issue and are working to implement a fix. There are no additional issues with the REST API; only SIM management for this device type subset is affected.
Feb 22, 10:19 PST

Telephony partner scheduled maintenance

Completed - The scheduled maintenance has been completed.
Feb 24, 01:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 22:00 PST

Scheduled - Telephony partner will be conducting scheduled maintenance on February 23 from 22:00 pm to 01:00 am PST to update telephony settings. During this time, devices may experience brief intermittent disruptions. Specifically, these disruptions will include - Some publish messages may not be sent and received - To minimize disruption, we request avoiding performing over-the-air updates, updating devices using the console, and using the API service. Throughout the maintenance window, we will provide continuous updates at status.particle.io and will make all efforts to complete these updates as quickly as possible.
Feb 18, 11:47 PST

Feb 23, 2021

Feb 22, 2021

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.