Particle Status

Dec 9, 2018

No incidents reported today.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

Cellular connectivity disruption in UK on O2 network

Resolved - O2 has notified us connectivity has been fully restored.
Dec 6, 19:36 PST

Monitoring - O2 has notified us that data service is recovering progressively. They're estimating full service restoration in approximately 3 hours.
Dec 6, 14:34 PST

Identified - The O2 cellular network in the UK is reporting a network outage. Your Particle Electrons and Borons are likely to be unable to connect to the Internet or the Particle cloud from O2.
Dec 6, 07:19 PST

Telephony partner maintenance window

Completed - The scheduled maintenance has been completed.
Dec 6, 02:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 01:30 PST

Scheduled - One of our telephony providers will be updating their hosted management systems. During this maintenance window, the following features may be partially unavailable:

- Setup of new SIMs or deactivation of any existing SIMs
- Auto-pause of SIMs when they hit a data cap
- Display of the most recent billing data in Console UI sparklines

All existing cellular and wi-fi devices will maintain connectivity without interruption.
Dec 5, 17:42 PST

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.

Nov 27, 2018

Telephony partner maintenance window

Completed - The scheduled maintenance has been completed.
Nov 27, 21:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 17:00 PST

Scheduled - One of our telephony providers will be updating their hosted management systems. During this maintenance window, the following features may be partially unavailable:

- Setup of new SIMs or deactivation of any existing SIMs
- Auto-pause of SIMs when they hit a data cap
- Display of the most recent billing data in Console UI sparklines

All existing cellular and wi-fi devices will maintain connectivity without interruption.
Nov 16, 15:10 PST

Nov 26, 2018

Devices unable to connect to cloud

Postmortem - Read details
Nov 26, 12:04 PST

Resolved - This incident has been resolved.
Nov 26, 10:41 PST

Update - We are continuing to monitor for any further issues.
Nov 26, 10:32 PST

Monitoring - The issue has been identified and devices are beginning to reconnect. We are monitoring the situation.
Nov 26, 10:13 PST

Investigating - We are currently seeing issues with devices connecting with the cloud.
Nov 26, 10:00 PST

Nov 25, 2018

No incidents reported.