Particle Status

All Systems Operational

community.particle.io Operational

www.particle.io Operational

build.particle.io Operational

console.particle.io Operational

api.particle.io Operational

docs.particle.io Operational

Device Service Operational

Compile Service Operational

Mobile carriers Operational

Webhooks Operational

Ecommerce stores Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Round Trip Latency

Fetching

Past Incidents

Oct 20, 2018

No incidents reported today.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

No incidents reported.

Oct 17, 2018

Product views in Console intermittently times out

Resolved - Performance of the console has returned to normal.
Oct 17, 18:16 PDT

Monitoring - We've scaled up our degraded database and are monitoring throughput. SIM auto-pausing and auto-unpausing is re-enabled.
Oct 17, 16:35 PDT

Identified - To reduce load on the degraded database, we've temporarily disabled SIM auto-pausing and auto-unpausing for data overage while we scale up. Other SIM operations are not affected.
Oct 17, 14:05 PDT

Investigating - Viewing details about a product in the Particle Console intermittently times out. We are investigating the root cause. Product device connection to the Particle Cloud or message delivery is not affected.
Oct 17, 13:13 PDT

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

Device connectivity issue

Postmortem - Read details
Oct 9, 16:11 PDT

Resolved - All devices are able to connect and messages are flowing through to webhooks.
Oct 8, 09:44 PDT

Update - We are continuing to monitor for any further issues.
Oct 8, 08:46 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 08:44 PDT

Update - A device service outage is impacting the connectivity of UDP and TCP devices, and impacting the delivery of webhooks for devices that are unable to connect. Our engineering team is responding and investigating the issue.
Oct 8, 08:30 PDT

Investigating - Some Particle devices take a long time to connect to the Particle cloud. The devices blink cyan for a long time before starting to breathe cyan. We are investigating the root cause.
Oct 8, 08:00 PDT

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.