All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cellular Connectivity ? Operational
Wi-Fi Connectivity ? Operational
REST API ? Operational
Integrations ? Operational
Management Console ? Operational
Telephony Providers Operational
90 days ago
100.0 % uptime
Today
Ether SIM ? Operational
Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310) Operational
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Operational
B Series B523 SoM or Tracker T523 SoM Operational
Boron 2G/3G Operational
SIM state management ? Operational
90 days ago
100.0 % uptime
Today
Customer Resources Operational
store.particle.io ? Operational
docs.particle.io ? Operational
community.particle.io ? Operational
build.particle.io ? Operational
www.particle.io ? Operational
Developer Tools Operational
90 days ago
100.0 % uptime
Today
Particle Workbench Operational
90 days ago
100.0 % uptime
Today
Particle CLI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 8, 2021
Scheduled Cellular Partner Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 21:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 2, 16:55 PST
Scheduled - One of Particle's cellular partners will conducting maintenance on their infrastructure. During this network maintenance, brief interruption to cellular services may be experienced.
SKUs affected:

-Electron LTE (ELC402) (LTE Cat M1)
-E Series LTE (E402)

-Tracker T402 SoM
-Tracker T523 SoM

-Boron 2G/3G (BRN310)
-Boron LTE

-B Series B523 SoM
-B Series B402 SoM
Dec 2, 16:54 PST
Dec 7, 2021
Delayed Webhooks/Integrations
Resolved - This incident has been resolved.
Dec 7, 14:45 PST
Update - We are continuing to monitor impact, which remains slight (webhook/integration delivery delays). We will resolve this status page once we see comprehensive stability return.
Dec 7, 13:59 PST
Monitoring - We are monitoring a slight degradation in Integrations performance. We do not expect serious impact at this time, but are monitoring the situation.
Dec 7, 09:08 PST
SIM management infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 21:00 PST
Scheduled - One of Particle's cellular partners will conducting maintenance on their SIM management infrastructure. There is a possibility that activating or deactivating SIMs on for the list of SKU will take longer than usual during this period.

-Electron LTE (ELC402) (LTE Cat M1)
-E Series LTE (E402)

-Tracker T402 SoM
-Tracker T523 SoM

-Boron 2G/3G (BRN310)
-Boron LTE

-B Series B523 SoM
-B Series B402 SoM
Dec 2, 16:58 PST
Dec 6, 2021
Degraded API performance.
Resolved - The incident has been resolved.
Dec 6, 03:48 PST
Investigating - The Particle API is underperforming and we are investigating.
Dec 6, 03:31 PST
Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021
Connectivity Incident
Resolved - This incident has been resolved. The cause is due to geographically isolated connectivity issues, impacting users in the UK.
Nov 30, 17:25 PST
Monitoring - Devices quickly recovered from this brief connectivity event, referenced above, which lasted from 16:33-16:40 Pacific Time and affected a small number of WiFi devices. We are actively monitoring the recovery.
Nov 30, 17:12 PST
Investigating - We are currently investigating a connectivity incident affecting a subset of WIFI Particle devices currently attempting to connect. We will post an update as soon as one is available.
Nov 30, 16:42 PST
Nov 29, 2021

No incidents reported.

Nov 28, 2021
Connectivity Incident
Resolved - This incident has been resolved.
Nov 28, 17:46 PST
Monitoring - Devices have reconnected and we are monitoring their reconnection behavior. The API has returned to normal latency levels.
Nov 28, 16:57 PST
Investigating - Most devices that had faced an intermittent connectivity issue have recovered, but we are continuing to investigate root cause. We are investigating a concurrent increase in API latency as well.
Nov 28, 16:32 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 28, 16:06 PST
Investigating - We are currently investigating a connectivity incident affecting a subset of Particle devices currently attempting to connect. We will post an update as soon as one is available.
Nov 28, 15:50 PST
SIM management infrastructure maintenance for G350, U260/U270 and E310
Completed - The scheduled maintenance has been completed.
Nov 28, 17:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 15:46 PST
Scheduled - One of Particle's cellular partners is conducting maintenance on their SIM management infrastructure. There is a possibility that activating or deactivating SIMs on for G350, U260/U270 and E310 will take longer than usual during this period.
Nov 23, 15:41 PST
Nov 27, 2021

No incidents reported.

Nov 26, 2021
Degraded API and integration performance.
Resolved - This incident has been resolved.
Nov 26, 06:46 PST
Monitoring - Performance of the API and Integration infrastructure has recovered. We will continue monitoring the situation.
Nov 26, 03:50 PST
Investigating - Particle is investigating degraded performance of the API service and integration infrastructure.
Nov 26, 03:27 PST
Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

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