Particle Status

All Systems Operational

community.particle.io Operational

www.particle.io Operational

build.particle.io Operational

console.particle.io Operational

api.particle.io Operational

docs.particle.io Operational

Device Service Operational

Compile Service Operational

Mobile carriers Operational

Webhooks Operational

Ecommerce stores Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Round Trip Latency

Fetching

Past Incidents

May 24, 2019

Brief API degredation

Resolved - The Particle API has been stable overnight so this incident is resolved. We identified the root cause as a database timeout at our 3rd party database provider. We are looking at ways to allow the Particle API to be resilient against this type of failure in the future.
May 24, 09:33 PDT

Monitoring - We were alerted at 7:44pm Pacific that the API was in a degraded state. Our on-call engineer investigated the issue and quickly restarted the API service. Within moments it started to heal and was successfully responding. It was in a degraded state for 14 minutes.

It's behaving properly now, but we'll continue to monitor it closely as we research to better understand the cause.
May 23, 20:12 PDT

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

Device/SIM management issues

Resolved - This incident has been resolved.
May 14, 18:40 PDT

Monitoring - A fix has been put in place. We are currently monitoring the issue.
May 14, 18:20 PDT

Identified - The issue has been identified and a fix is being implemented.
May 14, 17:52 PDT

Investigating - Our systems are returning errors when users attempt to manage devices or SIM cards (this includes adding devices.
May 14, 17:52 PDT

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.