All Systems Operational
community.particle.io   ? Operational
www.particle.io   ? Operational
build.particle.io   ? Operational
console.particle.io   ? Operational
api.particle.io   ? Operational
docs.particle.io   ? Operational
login.particle.io   ? Operational
Device Service   ? Operational
Compile Service   ? Operational
Mobile carriers   ? Operational
Webhooks   Operational
Ecommerce stores   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Round Trip Latency ?
Fetching
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019
Resolved - This incident has been resolved.
Feb 15, 10:08 PST
Monitoring - We've identified the issue and have put some temporary measures in place to reduce the # of duplicate emails. We're working on a more permanent solution and we'll roll it out tomorrow without disruption.
Feb 11, 18:22 PST
Investigating - We've been hearing from a few of our users that they're getting lots and lots of duplicate emails. Our email provider had some downtime last week, and it appears that as they're working through their backlog, they're sending out multiple emails for every one we send them.

We're investigating the issue on our side and working with the provider as well. We hope to have this resolved by the end of the day today. We know you like to hear from us, but hearing 3,000 times from us in a day is pretty annoying. :)

This issue doesn't affect many people, but it's a serious problem for the people who are affected. We're sorry about that and are working quickly to resolve it for you.
Feb 11, 12:26 PST
Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019
Resolved - This incident has been resolved.
Feb 8, 07:47 PST
Investigating - One of our telephony partner's API is down.

As a result, the following features may be partially unavailable:

- Setup of new SIMs or deactivation of any existing SIMs
- Auto-pause of SIMs when they hit a data cap
- Display of the most recent billing data in Console UI sparklines

All existing cellular and wi-fi devices will maintain connectivity without interruption.
Feb 8, 07:04 PST
Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019
Completed - The scheduled maintenance has been completed.
Feb 5, 14:30 PST
Verifying - We are verifying that the database upgrade is performing well.
Feb 5, 14:11 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 13:30 PST
Scheduled - We will be doing database maintenance in response to recent learnings. During this maintenance window, for a few minutes, we expect some minor disruptions for features involving writes to the database such as setting up a new device. Additionally, it is possible that some minor performance degradation could occur.
Feb 5, 11:37 PST
Feb 4, 2019
Completed - We've decided to cancel this maintenance for now. We will reschedule it for another time.
Feb 4, 11:05 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 00:00 PST
Scheduled - We will be doing additional database maintenance in response to learning from this similar activity last week. During this maintenance window, for a few minutes, we expect some minor disruptions for features involving writes to the database such as setting up a new device or updating an application in the Web IDE. Additionally, it is possible that some minor performance degradation could occur.
Feb 2, 16:34 PST
Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.