Resolved -
The issue is considered resolved. Affected devices will need to be reset or power cycled to resume connectivity.
Jul 14, 13:27 PDT
Identified -
Particle is working closely with our cellular partners, their regional partners, and the local carriers to address this issue. On the 27th of June a networking change was implemented, and devices coming online since are able to pass data.
Investigation into the root cause is ongoing.
Jul 9, 15:11 PDT
Investigating -
Particle is investigating multiple reports of cellular carriers in South Africa rejecting or not allowing data sessions to flow.
The issue relates to B524 and M524 devices.
Jun 8, 05:16 PDT