All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cellular Connectivity ? Operational
Telephony Providers Operational
90 days ago
100.0 % uptime
Today
Ether SIM ? Operational
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Operational
B Series B523 SoM or Tracker T523 SoM Operational
SIM state management ? Operational
90 days ago
100.0 % uptime
Today
2G/3G NorAm ? Operational
90 days ago
100.0 % uptime
Today
2G/3G EMEA ? Operational
90 days ago
100.0 % uptime
Today
Wi-Fi Connectivity ? Operational
REST API ? Operational
Integrations ? Operational
Management Console ? Operational
Customer Resources Operational
store.particle.io ? Operational
docs.particle.io ? Operational
community.particle.io ? Operational
build.particle.io ? Operational
www.particle.io ? Operational
Developer Tools Operational
90 days ago
100.0 % uptime
Today
Particle Workbench Operational
90 days ago
100.0 % uptime
Today
Particle CLI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 17, 2025

No incidents reported today.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
EtherSIM (Small Service Degradation: CA, AUS)
Resolved - All signs point to full resolution. This incident was orders of magnitude smaller and unrelated in scope to previous EtherSIM outages. An upstream provider experienced a data center failure and our EtherSIM partner quickly and successfully redirected traffic, significantly reducing impact.
Apr 14, 19:09 PDT
Monitoring - We've received word that this incident is resolved, and our metrics bear out a strong recovery over the last 20 minutes.
To recap: a small number of EtherSIM devices, especially devices already struggling with connectivity, suffered from intermittent connections beginning at 2PM PDT. Devices in Canada, Australia, and parts of Europe were most impacted (in that order). A small revision to an earlier note -- there was some impact in the US, but a small enough number of devices to not rise above our normal noise floor for connections and disconnections.
Apr 14, 17:38 PDT
Update - We've received word that this incident is resolved, and our metrics bear out a strong recovery over the last 20 minutes.
To recap: a small number of EtherSIM devices, especially devices already struggling with connectivity, suffered from intermittent connections beginning at 2PM PDT. Devices in Canada, Australia, and parts of Europe were most impacted (in that order). A small revision to an earlier note -- there was some impact in the US, but a small enough number of devices to not rise above our normal noise floor for connections and disconnections.
Apr 14, 17:37 PDT
Update - We've been able to assess the impact of this outage as fairly minor, scoped primarily to Canada, with a few outliers in Australia and some parts of Europe. We currently do not see any impact in the US. While we kicked off our escalation with the highest priority -- the present downgrade of status accurately reflects impact.

We'll continue to post updates here regularly; we have been assured that work is in progress to restore service.
Apr 14, 16:11 PDT
Update - Particle has identified a small dropoff in EtherSIM events. We've escalated to our partners, who are actively engaged in this issue. Only a small subset of EtherSIM devices are impacted at this time, mostly impacted at the point of reconnection.
Apr 14, 15:39 PDT
Investigating - Particle is investigating an outage related to EtherSIM devices. Devices appear unable to reconnect if sessions are lost.
Apr 14, 15:01 PDT
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025
Regional WiFi outage - Arizona, US
Resolved - This incident has been resolved.
Apr 8, 17:06 PDT
Identified - The outage appears to be related to the ISP Cox Business. Particle will continue monitoring the fleet
Apr 8, 13:57 PDT
Investigating - Particle has identified an outage affecting mainly WiFi devices in Phoenix, AZ, US, caused by a local internet provider. WiFi devices will be unable to connect until the issues are resolved by the ISP.

Particle continues to operate normally.
Apr 8, 13:54 PDT
Service degradation in Europe
Resolved - This incident has been resolved.
Apr 8, 03:01 PDT
Update - Devices have reconnected and the issue appears resolved.
Apr 8, 03:01 PDT
Monitoring - Most of the affected devices are back online, we continue monitoring the recovery.
Apr 7, 20:15 PDT
Investigating - Particle is investigating a minor degradation in connectivity in Europe. Only a very small subset of these devices appears to be impacted, mainly in the Netherlands.
Apr 7, 14:24 PDT
Apr 7, 2025
Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

No incidents reported.

Apr 3, 2025

No incidents reported.

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