All Systems Operational
community.particle.io   ? Operational
www.particle.io   ? Operational
build.particle.io   ? Operational
console.particle.io   ? Operational
api.particle.io   ? Operational
docs.particle.io   ? Operational
login.particle.io   ? Operational
Device Service   ? Operational
Compile Service   ? Operational
Mobile carriers   ? Operational
Webhooks   Operational
Ecommerce stores   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Round Trip Latency ?
Fetching
Past Incidents
Oct 20, 2018

No incidents reported today.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

No incidents reported.

Oct 17, 2018
Resolved - Performance of the console has returned to normal.
Oct 17, 18:16 PDT
Monitoring - We've scaled up our degraded database and are monitoring throughput. SIM auto-pausing and auto-unpausing is re-enabled.
Oct 17, 16:35 PDT
Identified - To reduce load on the degraded database, we've temporarily disabled SIM auto-pausing and auto-unpausing for data overage while we scale up. Other SIM operations are not affected.
Oct 17, 14:05 PDT
Investigating - Viewing details about a product in the Particle Console intermittently times out. We are investigating the root cause. Product device connection to the Particle Cloud or message delivery is not affected.
Oct 17, 13:13 PDT
Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018
Postmortem - Read details
Oct 9, 16:11 PDT
Resolved - All devices are able to connect and messages are flowing through to webhooks.
Oct 8, 09:44 PDT
Update - We are continuing to monitor for any further issues.
Oct 8, 08:46 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 08:44 PDT
Update - A device service outage is impacting the connectivity of UDP and TCP devices, and impacting the delivery of webhooks for devices that are unable to connect. Our engineering team is responding and investigating the issue.
Oct 8, 08:30 PDT
Investigating - Some Particle devices take a long time to connect to the Particle cloud. The devices blink cyan for a long time before starting to breathe cyan. We are investigating the root cause.
Oct 8, 08:00 PDT
Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.