All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cellular Connectivity Operational
Telephony Providers Operational
Ether SIM Operational
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Operational
B Series B523 SoM or Tracker T523 SoM Operational
SIM state management Operational
2G/3G NorAm Operational
2G/3G EMEA Operational
Tachyon Operational
Wi-Fi Connectivity Operational
REST API Operational
Integrations Operational
Management Console Operational
Customer Resources Operational
store.particle.io Operational
docs.particle.io Operational
community.particle.io Operational
build.particle.io Operational
www.particle.io Operational
Tachyon Cloud Operational
Particle support Operational
Developer Tools Operational
Particle Workbench Operational
Particle CLI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2026

Degraded Cellular Data Service for EtherSIM Devices in the US
Resolved - This incident has been resolved.
Nov 13, 18:37 PST
Monitoring - Our carrier partner has restored service on the Verizon network, and signaling has returned to normal levels. EtherSIM devices in the US that lost their data session during the incident are reconnecting on their own, so some devices may take a little longer to come back online.

Throughout the incident, most devices stayed connected by switching to other carriers such as AT&T and T-Mobile.

We are monitoring to make sure service stays stable.
Nov 13, 18:01 PST
Identified - Since 21:20 UTC (1:20 PM PST), Particle EtherSIM devices in the United States have been experiencing degraded data service on the Verizon network. Other carriers, such as AT&T and T-Mobile, are working normally.

EtherSIM can use multiple carrier networks. Devices in areas where AT&T or T-Mobile coverage is available should switch to it automatically, though they may briefly disconnect while they do. Devices in areas covered only by Verizon may be offline until service is restored.

Devices that do not use EtherSIM, Wi-Fi devices, and EtherSIM devices outside the US are not affected.

We are working with our carrier partner to find and resolve the issue. No action is needed on your side. Devices should reconnect on their own once service is restored. We will post another update soon.
Nov 13, 15:59 PST
Particle email outage
Resolved - This incident has been resolved.
Nov 13, 08:17 PST
Identified - Particle’s email infrastructure remains affected. Please continue to use alternate means of contact, and the community.particle.io forum for support.
Nov 13, 02:21 PST
Particle email system outage
Resolved - This incident has been resolved.
Nov 13, 01:36 PST
Identified - Particle's email infrastructure is currently affected by a provider outage, and will be unavailable until the matter resolves.
Please use alternative contact channels, and the community.particle.io forum for support for the duration of the outage.
Nov 12, 13:24 PST

Nov 12, 2026

Scheduled Maintenance — Cellular Network Routing Upgrade
Completed - The scheduled maintenance has been completed.
Nov 12, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 00:00 PST
Scheduled - One of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity.

Start: Thursday, November 12, 2026, 12:00 AM PST (08:00 UTC)
End (estimated): Thursday, November 12, 2026, 8:00 AM PST (16:00 UTC)

Scope: Only the following Particle SKUs may be affected. All other cellular devices and Wi-Fi devices are not affected.

Boron: BRN404, BRN314
B-Series SoM: B404, B504, B524
E-Series: E404, E314
Electron: ELC404, ELC314
M-SoM: M404, M524
Muon: MUON404, MUON524
Tracker SoM: T404, T524
Tracker One: ONE404, ONE524
Monitor One: MON404, MON524

Impact: No major data service interruptions are expected. Some devices may briefly disconnect and reconnect while their routes move. Devices reconnect on their own, and no action is needed.

We will post updates here as the maintenance progresses. If you see connectivity problems after the maintenance window, please contact Particle Support.
Oct 30, 15:34 PDT

Nov 11, 2026

Scheduled Maintenance — Cellular Network Routing Upgrade
Completed - The scheduled maintenance has been completed.
Nov 11, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 PST
Scheduled - One of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity.

Start: Wednesday, November 11, 2026, 12:00 AM PST (08:00 UTC)
End (estimated): Wednesday, November 11, 2026, 8:00 AM PST (16:00 UTC)

Scope: Only the following Particle SKUs may be affected. All other cellular devices and Wi-Fi devices are not affected.

Boron: BRN404, BRN314
B-Series SoM: B404, B504, B524
E-Series: E404, E314
Electron: ELC404, ELC314
M-SoM: M404, M524
Muon: MUON404, MUON524
Tracker SoM: T404, T524
Tracker One: ONE404, ONE524
Monitor One: MON404, MON524

Impact: No major data service interruptions are expected. Some devices may briefly disconnect and reconnect while their routes move. Devices reconnect on their own, and no action is needed.

We will post updates here as the maintenance progresses. If you see connectivity problems after the maintenance window, please contact Particle Support.
Oct 30, 15:32 PDT

Nov 10, 2026

Scheduled Maintenance — Cellular Network Routing Upgrade
Completed - The scheduled maintenance has been completed.
Nov 10, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 00:00 PST
Scheduled - One of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity.

Start: Tuesday, November 10, 2026, 12:00 AM PST (08:00 UTC)
End (estimated): Tuesday, November 10, 2026, 8:00 AM PST (16:00 UTC)

Scope: Only the following Particle SKUs may be affected. All other cellular devices and Wi-Fi devices are not affected.

Boron: BRN404, BRN314
B-Series SoM: B404, B504, B524
E-Series: E404, E314
Electron: ELC404, ELC314
M-SoM: M404, M524
Muon: MUON404, MUON524
Tracker SoM: T404, T524
Tracker One: ONE404, ONE524
Monitor One: MON404, MON524

Impact: No major data service interruptions are expected. Some devices may briefly disconnect and reconnect while their routes move. Devices reconnect on their own, and no action is needed.

We will post updates here as the maintenance progresses. If you see connectivity problems after the maintenance window, please contact Particle Support.
Oct 30, 15:31 PDT

Nov 9, 2026

Scheduled Maintenance — Cellular Network Routing Upgrade
Completed - The scheduled maintenance has been completed.
Nov 9, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 00:00 PST
Scheduled - One of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity.

Start: Monday, November 9, 2026, 12:00 AM PST (08:00 UTC)
End (estimated): Monday, November 9, 2026, 8:00 AM PST (16:00 UTC)

Scope: Only the following Particle SKUs may be affected. All other cellular devices and Wi-Fi devices are not affected.

Boron: BRN404, BRN314
B-Series SoM: B404, B504, B524
E-Series: E404, E314
Electron: ELC404, ELC314
M-SoM: M404, M524
Muon: MUON404, MUON524
Tracker SoM: T404, T524
Tracker One: ONE404, ONE524
Monitor One: MON404, MON524

Impact: No major data service interruptions are expected. Some devices may briefly disconnect and reconnect while their routes move. Devices reconnect on their own, and no action is needed.

We will post updates here as the maintenance progresses. If you see connectivity problems after the maintenance window, please contact Particle Support.
Oct 30, 15:29 PDT

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Scheduled Maintenance — Cellular Network Routing Upgrade
Completed - The scheduled maintenance has been completed.
Nov 5, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 01:00 PST
Scheduled - One of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity.

Start: Thursday, November 5, 2026, 1:00 AM PDT (08:00 UTC)
End (estimated): Thursday, November 5, 2026, 9:00 AM PDT (16:00 UTC)

Scope: Only the following Particle SKUs may be affected. All other cellular devices and Wi-Fi devices are not affected.

Boron: BRN404, BRN314
B-Series SoM: B404, B504, B524
E-Series: E404, E314
Electron: ELC404, ELC314
M-SoM: M404, M524
Muon: MUON404, MUON524
Tracker SoM: T404, T524
Tracker One: ONE404, ONE524
Monitor One: MON404, MON524

Impact: No major data service interruptions are expected. Some devices may briefly disconnect and reconnect while their routes move. Devices reconnect on their own, and no action is needed.

We will post updates here as the maintenance progresses. If you see connectivity problems after the maintenance window, please contact Particle Support.
Oct 30, 15:16 PDT

Nov 4, 2026

Scheduled Maintenance — Cellular Network Routing Upgrade
Completed - The scheduled maintenance has been completed.
Nov 4, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 00:00 PST
Scheduled - One of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity.

Start: Wednesday, November 4, 2026, 12:00 AM PST (08:00 UTC)
End (estimated): Wednesday, November 4, 2026, 8:00 AM PST (16:00 UTC)

Scope: Only the following Particle SKUs may be affected. All other cellular devices and Wi-Fi devices are not affected.

Boron: BRN404, BRN314
B-Series SoM: B404, B504, B524
E-Series: E404, E314
Electron: ELC404, ELC314
M-SoM: M404, M524
Muon: MUON404, MUON524
Tracker SoM: T404, T524
Tracker One: ONE404, ONE524
Monitor One: MON404, MON524

Impact: No major data service interruptions are expected. Some devices may briefly disconnect and reconnect while their routes move. Devices reconnect on their own, and no action is needed.

We will post updates here as the maintenance progresses. If you see connectivity problems after the maintenance window, please contact Particle Support.
Oct 30, 14:46 PDT

Nov 3, 2026

Scheduled Maintenance — Cellular Network Routing Upgrade
Completed - The scheduled maintenance has been completed.
Nov 3, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 00:00 PST
Scheduled - One of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity.

Start: Tuesday, November 3, 2026, 12:00 AM PST (08:00 UTC)
End (estimated): Tuesday, November 3, 2026, 8:00 AM PST (16:00 UTC)

Scope: Only the following Particle SKUs may be affected. All other cellular devices and Wi-Fi devices are not affected.

Boron: BRN404, BRN314
B-Series SoM: B404, B504, B524
E-Series: E404, E314
Electron: ELC404, ELC314
M-SoM: M404, M524
Muon: MUON404, MUON524
Tracker SoM: T404, T524
Tracker One: ONE404, ONE524
Monitor One: MON404, MON524

Impact: No major data service interruptions are expected. Some devices may briefly disconnect and reconnect while their routes move. Devices reconnect on their own, and no action is needed.

We will post updates here as the maintenance progresses. If you see connectivity problems after the maintenance window, please contact Particle Support.
Oct 30, 14:42 PDT

Nov 2, 2026

Scheduled Maintenance — Cellular Network Routing Upgrade
Completed - The scheduled maintenance has been completed.
Nov 2, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 00:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Oct 30, 14:41 PDT
Scheduled - One of our cellular network partners will perform a scheduled network routing upgrade to improve the performance and long-term stability of cellular connectivity.

Start: Monday, November 2, 2026, 12:00 AM PST (08:00 UTC)
End (estimated): Monday, November 2, 2026, 8:00 AM PST (16:00 UTC)

Scope: Only the following Particle SKUs may be affected. All other cellular devices and Wi-Fi devices are not affected.

Boron: BRN404, BRN314
B-Series SoM: B404, B504, B524
E-Series: E404, E314
Electron: ELC404, ELC314
M-SoM: M404, M524
Muon: MUON404, MUON524
Tracker SoM: T404, T524
Tracker One: ONE404, ONE524
Monitor One: MON404, MON524

Impact: No major data service interruptions are expected. Some devices may briefly disconnect and reconnect while their routes move. Devices reconnect on their own, and no action is needed.

We will post updates here as the maintenance progresses. If you see connectivity problems after the maintenance window, please contact Particle Support.
Oct 26, 15:09 PDT

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage