This incident has been resolved.
Oct 10, 13:00 PDT
We are continuing to monitor for any further issues.
Oct 10, 11:36 PDT
Devices affected by the outage have begun reconnecting and are operating normally. We continue to monitor the outstanding status from our telephony partner.
Oct 10, 11:00 PDT
From further investigation, we have determined that devices may have had difficulty connecting between 7:00 am PST to 8:00 am PST
Oct 10, 10:13 PDT
One of Particle's telephony's partner is currently experiencing degraded service. Starting at 9:48 AM to 9:56 AM PST we acknowledged some devices could not connect. We are presently monitoring the situation.
The Electron G350, U260, U270, and the E Series E310 may experience degraded performance as a result of this incident.
Oct 10, 10:02 PDT