All Systems Operational

Cellular Connectivity Operational
Telephony Providers Operational
90 days ago
99.99 % uptime
Today
Ether SIM Operational
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Operational
B Series B523 SoM or Tracker T523 SoM Operational
SIM state management Operational
90 days ago
100.0 % uptime
Today
2G/3G NorAm Operational
90 days ago
100.0 % uptime
Today
2G/3G EMEA Operational
90 days ago
100.0 % uptime
Today
Tachyon Operational
90 days ago
99.97 % uptime
Today
Wi-Fi Connectivity Operational
REST API Operational
Integrations Operational
Management Console Operational
Customer Resources Operational
90 days ago
100.0 % uptime
Today
store.particle.io Operational
docs.particle.io Operational
community.particle.io Operational
build.particle.io Operational
www.particle.io Operational
Tachyon Cloud Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
Particle Workbench Operational
90 days ago
100.0 % uptime
Today
Particle CLI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance — Tachyon device connectivity affected Sep 2, 2026 10:00-11:00 PDT

Affected component:
Tachyon device connectivity (SKUs: TACH4NA, TACH8NA, TACH8ROW)

Type: Scheduled Maintenance
Duration: 1 hour
Start: September 2, 2026, 10:00 AM PDT
End (estimated): September 2, 2026, 11:00 AM PDT

Particle team will be performing scheduled maintenance that will affect only Tachyon devices (SKUs TACH4NA, TACH8NA, and TACH8ROW). The maintenance window will last 1 hour, beginning at 10:00 AM PDT on September 2, 2026.

During this window, affected Tachyon devices are expected to experience a temporary loss of connectivity. Connectivity will automatically resume once the maintenance window has ended.

No other device type or SKU will be affected by this maintenance. All other Particle devices and platform services will continue to operate normally.

We will update this page once maintenance has been completed.

Posted on Sep 01, 2026 - 10:26 PDT
Sep 1, 2026
Resolved - This incident has been resolved. All Tachyon devices have successfully reconnected and connectivity has been fully restored.

Our team identified the root cause and implemented a fix, confirming full recovery across the affected fleet.

No other Particle device type or SKU was affected by this incident.

Sep 1, 16:01 PDT
Monitoring - We have observed devices recovering and reconnecting. Our team continues to monitor the recovery to ensure full stabilization across the remaining Tachyon devices.

We will provide a final update once all devices have fully reconnected and the incident is resolved.

Sep 1, 14:43 PDT
Identified - We have identified the cause of the connectivity disruption affecting Tachyon devices. Our team is actively working on a fix to resolve the issue.

We will continue to post updates as progress is made. No other Particle device type or SKU is affected by this incident.

Sep 1, 14:14 PDT
Investigating - Affected component:
Tachyon device connectivity (SKUs: TACH4NA, TACH8NA, TACH8ROW)

Started: Today, 1:22 PM PDT

Description:

We are currently investigating a connectivity disruption affecting Tachyon devices (SKUs TACH4NA, TACH8NA, TACH8ROW). The Particle team is actively investigating the issue and will post updates as more information becomes available.

No other Particle device type or SKU is affected by this incident.

Sep 1, 13:48 PDT
Resolved - This incident has been resolved. All Tachyon devices have successfully reconnected and connectivity has been fully restored.

No other Particle device type or SKU was affected by this incident.

Sep 1, 11:55 PDT
Monitoring - The majority of Tachyon devices have reconnected and are back online. We continue to monitor the recovery to ensure full stabilization across the remaining devices.

We will provide a final update once all devices have fully reconnected and the incident is resolved.

Sep 1, 11:42 PDT
Investigating - Affected component:
Tachyon device connectivity (SKUs: TACH4NA, TACH8NA, TACH8ROW)

Type: Unplanned Incident
Status: Investigating
Started: Today, 10:30 AM PDT

We are currently investigating a connectivity disruption affecting Tachyon devices (SKUs TACH4NA, TACH8NA, TACH8ROW). The issue began following a routine update to our connectivity infrastructure, which triggered an unexpectedly high volume of simultaneous device reconnection attempts.

Our team is actively working to restore service and stabilize reconnections. We will post updates as we have more information.

No other Particle device type or SKU is affected by this incident.

Sep 1, 10:40 PDT
Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.