Particle Status

All Systems Operational

Cellular Connectivity Operational

Wi-Fi Connectivity Operational

REST API Operational

Integrations Operational

Management Console Operational

Telephony Providers Operational

Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310) Operational

E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Operational

B Series B523 SoM or Tracker T523 SoM Operational

Boron 2G/3G Operational

Customer Resources Operational

store.particle.io Operational

docs.particle.io Operational

community.particle.io Operational

build.particle.io Operational

www.particle.io Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Telephony partner scheduled maintenance Sep 20, 13:00-23:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 4, 12:48 PDT

Scheduled - A telephony partner will be undergoing scheduled maintenance during this time. During this window, SIM card management and activation is expected to be delayed. No downtime is expected for devices.
Sep 4, 12:48 PDT

Past Incidents

Sep 20, 2020

No incidents reported today.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

Updates to status.particle.io

Completed - Our status page updates have been completed. Existing notification preferences have been preserved and updated to reflect the new structure. Some components have changed to more clearly communicate the status of our platform. You may want to update your notification subscriptions to reflect the components that you’re interested in.
Sep 14, 11:24 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 10:00 PDT

Scheduled - We will be making some changes to our status page to provide users with better visibility into the status of our platform. The operation of our services will be unaffected by these changes.
Sep 11, 08:35 PDT

Sep 13, 2020

Telephony partner scheduled maintenance

Completed - The scheduled maintenance has been completed.
Sep 13, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 13:00 PDT

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

Device connectivity issue

Resolved - This incident has been resolved.
Sep 8, 18:54 PDT

Update - Devices are actively recovering; we are monitoring the recovery process.
Sep 8, 18:16 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 18:08 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 8, 16:41 PDT

Investigating - We are experiencing a device connectivity issue for cellular devices. Our Engineering Team is actively investigating; we will provide an update shortly.
Sep 8, 16:33 PDT

Security updates

Completed - The scheduled maintenance has been completed.
Sep 8, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 12:00 PDT

Scheduled - Engineering will apply security patches to our web servers. No customer impact is expected.
Sep 3, 14:10 PDT

Telephony partner scheduled maintenance

Completed - The scheduled maintenance has been completed.
Sep 8, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 17:01 PDT

Sep 7, 2020

Brief Integrations Disruption

Resolved - This incident has been resolved.
Sep 7, 13:08 PDT

Monitoring - From 11:34 AM to 11:41 AM (PT) there was a disruption of Integration & Webhook services. Integration targets may be missing events during this period. All Integration services have resumed normal operation and we are monitoring these systems.
Sep 7, 12:15 PDT

Sep 6, 2020

No incidents reported.