Connectivity Incident: Cellular Devices and Argons

Incident Report for Particle

Resolved

This incident has been resolved.

Posted Jan 31, 2022 - 16:39 PST

Monitoring

A fix has been implemented.

The majority of devices that were affected were actively attempting to start a new connection. Impact began to trickle in at around 1:10PM PDT and intensified until new connections were unblocked at 1:30PM PDT.

Posted Jan 31, 2022 - 13:32 PST

Investigating

We are investigating a drop in connectivity across cellular devices and Argons. We will post an update shortly.

Posted Jan 31, 2022 - 13:26 PST

This incident affected: Cellular Connectivity and Wi-Fi Connectivity.