Telephony partner scheduled maintenance
Scheduled Maintenance Report for Particle
Postmortem

We were unable to complete the update of telephony settings on the targeted devices during the maintenance window. We will look for the next opportunity to perform the update and communicate ahead the next scheduled maintenance. 

Thank you

Posted Jan 27, 2021 - 13:45 PST

Completed
The scheduled maintenance has been completed.
Posted Jan 27, 2021 - 13:30 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 27, 2021 - 12:30 PST
Scheduled
Particle will be conducting scheduled maintenance on January 27 from 12:30pm to 1:30pm PST to update telephony settings. During this time, devices may experience brief intermittent disruptions. Specifically, these disruptions will include
- Some publish messages may not be sent and received
- Electron G350, U260, U270, and E Series 3G Global will reconnect with their carrier

To minimize disruption, we request avoiding performing over-the-air updates, updating devices using the console, and using the API service.

Throughout the maintenance window, we will provide continuous updates at status.particle.io and will make all efforts to complete these updates as quickly as possible.
Posted Jan 22, 2021 - 16:27 PST
This scheduled maintenance affected: Telephony Providers (Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310)).