Cellular Outage - O2 in Great Britain

Incident Report for Particle

Resolved

This incident has been resolved.

Posted Dec 23, 2024 - 11:43 PST

Monitoring

We've seen full recovery of impacted devices; we will keep this page in monitoring until we confirm full resolution with our partners.

Posted Dec 23, 2024 - 09:57 PST

Identified

This issue has been confirmed as a provider-side service degradation. There have been a few spurts of recovery but the issue is not resolved. Active work is under way on the provider side to restore service.

Posted Dec 23, 2024 - 07:42 PST

Investigating

Particle is reporting a cellular outage on O2 in Great Britain. Devices without available network redundancy may struggle to connect. We have escalated the issue to our carrier partners.

Posted Dec 23, 2024 - 06:31 PST

This incident affected: Cellular Connectivity.