connectivity issues SKU BRN310, T523 and B523

Incident Report for Particle

Resolved

This incident has been resolved.

Posted Jan 31, 2022 - 15:17 PST

Monitoring

Devices have since been able to reconnect; we are confirming with our cellular partners that this was a brief cellular network infrastructure issue.

Posted Jan 31, 2022 - 12:50 PST

Investigating

We are seeing reports of intermittent connectivity loss on Vodafone networks. We are actively investigating and will post an update shortly.

SKUs impacted: BRN310, T523 and B523

Posted Jan 31, 2022 - 12:38 PST

This incident affected: Telephony Providers (B Series B523 SoM or Tracker T523 SoM, Boron 2G/3G).