SIM Provisioning Slowdown

Incident Report for Particle

Resolved

This incident has been resolved.

Posted Sep 23, 2024 - 09:58 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 23, 2024 - 09:58 PDT

Monitoring

We are aware of a potential slowdown in SIM activation/deactivation requests on behalf of one of our telephony partners. We are monitoring these metrics and will provide further information should an issue manifest. In the meantime, be aware of potential slowdown in provisioning requests.

Posted Sep 23, 2024 - 07:23 PDT

This incident affected: Telephony Providers (SIM state management).