Scattered WiFi ISP Incidents

Incident Report for Particle

Resolved

We're providing notice of a few, brief WiFi ISP outages that occurred during the night, with spikes from Telstra (AUS) at 00:45 PDT and BT (UK) at 1:04 PDT. Both spikes resolved very quickly, but customers potentially saw brief periods of disconnection (~10 minutes) followed by any backfill information they may have enqueued. About 20% of Particle WiFi devices connected to those networks were affected. All signs point to an ISP-related service incident.

Posted Aug 14, 2024 - 04:45 PDT