Experiencing delay in Device Connectivity
Incident Report for Particle
This issue is resolved.
Posted Dec 17, 2020 - 19:52 PST
We see stable cellular connection and affected devices are online. We are monitoring before confirming that the issue is resolved.
Posted Dec 17, 2020 - 18:39 PST
We have partial recovery of cellular connections and are currently seeing issues only with new cellular sessions establishing connections.
Posted Dec 17, 2020 - 17:17 PST
We assessed that the impact is cellular only.
Posted Dec 17, 2020 - 16:53 PST
We are continuing to investigate this issue.
Posted Dec 17, 2020 - 16:47 PST
We are investigating why certain devices are having difficulty connecting.
Posted Dec 17, 2020 - 16:01 PST
This incident affected: Cellular Connectivity, Wi-Fi Connectivity and Telephony Providers (E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1), B Series B523 SoM or Tracker T523 SoM, Boron 2G/3G).