Connectivity Incident

Incident Report for Particle

Resolved

This incident has been resolved.

Posted Jan 17, 2025 - 06:15 PST

Update

All signs point to a continued long tail recovery on this subset of sleepy EtherSIM devices struggling to complete their reconnect cycle.

Posted Jan 16, 2025 - 16:36 PST

Monitoring

We are downgrading our previous incident report back to monitoring, as we are observing a small subset of sleepy EtherSIM devices have not fully recovered. Work is ongoing to re-validate the resolution of this issue.

Posted Jan 16, 2025 - 15:20 PST

This incident affected: Cellular Connectivity and Telephony Providers (Ether SIM).