Function and Variable calls to Photon devices failing

Incident Report for Particle

Resolved

This incident has been resolved
Posted Jun 12, 2020 - 19:01 PDT

Update

The service responsible has been restarted and devices appear to be responding. The team is investigating the root cause.
Posted Jun 12, 2020 - 14:48 PDT

Investigating

We are currently investigating the failure of function and variable calls to Photon/P1/P0 devices.
Signal and ping commands also fail, despite the devices appearing online.
Posted Jun 12, 2020 - 14:40 PDT