SIM management and reporting unavailable.

Incident Report for Particle

Resolved

This incident has been resolved.
Posted Apr 06, 2020 - 21:07 PDT

Monitoring

The issue has been resolved.
Posted Apr 06, 2020 - 20:01 PDT

Investigating

One of our telephony partner's API is down.

As a result, the following features may be partially unavailable:

- Setup of new SIMs or deactivation of any existing SIMs
- Auto-pause of SIMs when they hit a data cap
- Display of the most recent billing data in Console UI sparklines

All existing cellular and wi-fi devices will maintain connectivity without interruption.
Posted Apr 06, 2020 - 19:57 PDT
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