Intermittent DNS Resolution Errors

Incident Report for Particle

Resolved

We have been notified by our DNS provider that the issue with intermittent DNS resolution errors has been resolved.

Posted Oct 22, 2019 - 20:05 PDT

Monitoring

Our DNS provider is experiencing intermittent DNS resolution errors, which is causing problems for end users trying to access our sites. Users may see a `DNS_PROBE_FINISHED_NXDOMAIN` error when attempting to access one of our sites. Our DNS vendor is working to a resolution. Our engineers will continue monitoring the issue.

Posted Oct 22, 2019 - 19:51 PDT

This incident affected: Customer Resources (docs.particle.io, community.particle.io, build.particle.io, www.particle.io) and REST API, Management Console.