2G Outage US

Incident Report for Particle

Resolved

Connectivity has recovered and devices are back online.

Posted Jul 02, 2024 - 04:16 PDT

Investigating

We are seeing a large drop of remaining 2G-connected devices in the US (T-Mobile being the only carrier still providing 2G access). This could be a part of the general sunsetting process or just degraded infrastructure. We are escalating to our partners to determine root cause. (As a reminder, 2G access is on its last legs in the US due to the 2G/3G sunset that began several years ago -- for this reason we are not marking Cellular Connectivity as a degraded system component).

Posted Jul 01, 2024 - 18:25 PDT