Webhook Incident

Incident Report for Particle

Resolved

This incident has been resolved.

Posted Nov 08, 2022 - 10:07 PST

Monitoring

Particle pushed out a new version of webhook infrastructure around 09:24 PST, with no expected customer impact, it updates failed and Particle cloud stopped processing webhooks beginning at 09:27 PST until the Particle team rolled back the deployment. We started processing webhooks at 09:39 PST. Any webhooks that were sent during this time were lost.

Posted Nov 08, 2022 - 09:53 PST

Identified

Particle identified the issue, webhook traffic is returning

Posted Nov 08, 2022 - 09:41 PST

Investigating

Particle is investigating a interruption in Webhook integration. We will post an update as soon as possible.

Posted Nov 08, 2022 - 09:40 PST

This incident affected: Integrations.