Identified - The issue was identified, and the team applied a partial fix. We’re working with the vendor to resolve the issue and backfill data.
May 30, 2025 - 15:31 PDT
May 30, 2025 - 15:31 PDT
Investigating - We’ve identified an issue affecting EtherSIM CDR data collection. The issue began on May 27 at 2:19 AM CST. This does not impact device connectivity or data flow—all EtherSIM devices remain online and fully operational.
However, customers will experience a delay in usage data visibility within the Console and usage CSV exports. No usage data is lost; it will be backfilled once the issue is resolved.
We are actively working to resolve the issue and will provide updates as progress is made.
May 29, 2025 - 09:32 PDT
However, customers will experience a delay in usage data visibility within the Console and usage CSV exports. No usage data is lost; it will be backfilled once the issue is resolved.
We are actively working to resolve the issue and will provide updates as progress is made.
May 29, 2025 - 09:32 PDT
Cellular Connectivity
?
Operational
Telephony Providers
Operational
Ether SIM
?
Operational
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1)
Operational
B Series B523 SoM or Tracker T523 SoM
Operational
SIM state management
?
Operational
2G/3G NorAm
?
Operational
2G/3G EMEA
?
Operational
Wi-Fi Connectivity
?
Operational
REST API
?
Operational
Integrations
?
Operational
Management Console
?
Degraded Performance
Customer Resources
Operational
store.particle.io
?
Operational
docs.particle.io
?
Operational
community.particle.io
?
Operational
build.particle.io
?
Operational
www.particle.io
?
Operational
Developer Tools
Operational
Particle Workbench
Operational
Particle CLI
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.