All Systems Operational
Cellular Connectivity ? Operational
Telephony Providers Operational
90 days ago
100.0 % uptime
Today
Ether SIM ? Operational
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Operational
B Series B523 SoM or Tracker T523 SoM Operational
SIM state management ? Operational
90 days ago
100.0 % uptime
Today
2G/3G NorAm ? Operational
90 days ago
100.0 % uptime
Today
2G/3G EMEA ? Operational
90 days ago
100.0 % uptime
Today
Wi-Fi Connectivity ? Operational
REST API ? Operational
Integrations ? Operational
Management Console ? Operational
Customer Resources Operational
store.particle.io ? Operational
docs.particle.io ? Operational
community.particle.io ? Operational
build.particle.io ? Operational
www.particle.io ? Operational
Developer Tools Operational
90 days ago
100.0 % uptime
Today
Particle Workbench Operational
90 days ago
100.0 % uptime
Today
Particle CLI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 20, 2025

No incidents reported today.

Feb 19, 2025

No incidents reported.

Feb 18, 2025
Completed - The scheduled maintenance has been completed.
Feb 18, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 08:00 PST
Scheduled - On Tuesday, the 18th of February our provider for Gen 2 (2G/3G) cellular service will conduct maintenance on the APN used to connect to the cellular network. Impact is expected to be minimal, with devices only affected once new cloud sessions are established. Rollover will complete within 72 hours when cloud keys are refreshed.

We expect that this maintenance will resolve a quality of service degradation associated with a subset of 2G/3G devices.

Feb 13, 07:19 PST
Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025
Completed - The scheduled maintenance has been completed.
Feb 12, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 00:00 PST
Scheduled - One of our providers scheduled a maintenance for cellular data connectivity in North America.

Impacted devices may experience up to two interruptions in data connectivity for up to 10 seconds each.

Feb 7, 11:07 PST
Feb 11, 2025
Resolved - This incident has been resolved.
Feb 11, 22:18 PST
Update - We are approaching full resolution. We will continue monitoring the situation over the next few hours.
Feb 11, 19:41 PST
Monitoring - We have achieved 75% resumption in EtherSIM traffic and devices reported. Our provider is continuously working to restore service.
Feb 11, 19:05 PST
Update - Improvement continues; we are reaching about a 65% resumption in EtherSIM traffic and devices reported. Our partner is continuously working to restore service.
Feb 11, 18:40 PST
Update - Improvement continues; we are reaching about a 50% resumption in EtherSIM traffic and devices reported. Our partner is actively working to restore service.
Feb 11, 17:34 PST
Update - Our partner is actively working to restore service; Particle is tracking a slow but continuous recovery of impacted devices.
Feb 11, 16:39 PST
Update - Particle is tracking initial signs of recovery for impacted EtherSIM devices.
Feb 11, 16:06 PST
Identified - The issue has been identified and resolution work is ongoing.
Feb 11, 15:40 PST
Investigating - Particle has observed and escalated an issue affecting EtherSIM devices both in NorAm and internationally. Our connectivity partner is actively engaged. We will produce additional updates here as soon as we have more information to provide.
Feb 11, 15:16 PST
Identified - Number of devices affected increased. Our partners are engaged in pursuing a fix. We will post an update ASAP. Only EtherSIM devices are impacted.
Feb 11, 15:15 PST
Investigating - Particle is investigating a minor degradation in connectivity associated with EtherSIM.
Feb 11, 14:47 PST
Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.