Identified - The issue was identified, the cellular partner is working to solve this.
Nov 20, 2024 - 18:22 PST
Update - We are continuing to investigate this issue.
Nov 20, 2024 - 16:12 PST
Investigating - The Particle team is investigating a decrease in online cellular devices. This affect to only devices deployed in US, in specific to the SKU E310
Nov 20, 2024 - 16:12 PST
Cellular Connectivity ? Degraded Performance
Telephony Providers Degraded Performance
90 days ago
99.96 % uptime
Today
Ether SIM ? Operational
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Operational
B Series B523 SoM or Tracker T523 SoM Operational
SIM state management ? Operational
90 days ago
100.0 % uptime
Today
2G/3G NorAm ? Degraded Performance
90 days ago
99.94 % uptime
Today
2G/3G EMEA ? Operational
90 days ago
99.94 % uptime
Today
Wi-Fi Connectivity ? Operational
REST API ? Operational
Integrations ? Operational
Management Console ? Operational
Customer Resources Operational
store.particle.io ? Operational
docs.particle.io ? Operational
community.particle.io ? Operational
build.particle.io ? Operational
www.particle.io ? Operational
Developer Tools Operational
90 days ago
100.0 % uptime
Today
Particle Workbench Operational
90 days ago
100.0 % uptime
Today
Particle CLI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 PST
Scheduled - One of our providers scheduled a maintenance for cellular data connectivity on devices in North America.

Impacted devices may experience up to two interruptions in data connectivity and network authentication for up to 60 seconds each.

Nov 13, 07:43 PST
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Completed - The scheduled maintenance has been completed.
Nov 13, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 PST
Scheduled - One of our providers scheduled a maintenance for cellular data on devices in North America.

Impacted users may experience up to two brief interruptions in data connectivity and network authentication for up to 60 seconds each.

Nov 6, 12:01 PST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.