All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cellular Connectivity ? Operational
Telephony Providers Operational
90 days ago
100.0 % uptime
Today
Ether SIM ? Operational
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Operational
B Series B523 SoM or Tracker T523 SoM Operational
SIM state management ? Operational
90 days ago
100.0 % uptime
Today
2G/3G NorAm ? Operational
90 days ago
100.0 % uptime
Today
2G/3G EMEA ? Operational
90 days ago
100.0 % uptime
Today
Wi-Fi Connectivity ? Operational
REST API ? Operational
Integrations ? Operational
Management Console ? Operational
Customer Resources Operational
store.particle.io ? Operational
docs.particle.io ? Operational
community.particle.io ? Operational
build.particle.io ? Operational
www.particle.io ? Operational
Developer Tools Operational
90 days ago
100.0 % uptime
Today
Particle Workbench Operational
90 days ago
100.0 % uptime
Today
Particle CLI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 17, 2025
Connectivity Incident
Resolved - This incident has been resolved.
Jan 17, 06:15 PST
Update - All signs point to a continued long tail recovery on this subset of sleepy EtherSIM devices struggling to complete their reconnect cycle.
Jan 16, 16:36 PST
Monitoring - We are downgrading our previous incident report back to monitoring, as we are observing a small subset of sleepy EtherSIM devices have not fully recovered. Work is ongoing to re-validate the resolution of this issue.
Jan 16, 15:20 PST
Jan 16, 2025
Connectivity Outage
Resolved - Particle has assessed a complete and sustained return of traffic to normal levels. We will continue to monitor the recovery closely, but at this moment will mark the incident resolved. We will append an RCA to this incident notification at the moment we receive it from the impacted provider.
Jan 16, 14:51 PST
Monitoring - Particle has observed a significant reduction in the reconnection issue affecting EtherSIM devices. We have received word from our impacted partner that their resolution work is finishing in a satisfactory manner. We will keep a very close eye on the stability of the system for the next 60 minutes before making any further assessments.
Jan 16, 13:55 PST
Update - Improvement is still ongoing, we've seen a 60% reduction in problematic connections with the impacted network provider over the past 90 minutes and we are seeing data throughput volumes converge to normal levels. The incident remains, nonetheless, at our highest stage of escalation. We will provide another update as progress continues.
Jan 16, 12:50 PST
Update - Particle is continuing to observe an improvement in connectivity conditions. To reiterate, an issue experience by one of our network providers has caused an interruption in EtherSIM traffic, specifically interrupting a device's ability to reconnect to the Cloud. We will continue to post live updates as the situation improves.
Jan 16, 11:48 PST
Update - Particle is beginning to observe a steady drop in failed reconnect attempts, pointing to progress being made with respect to resolution.
Jan 16, 11:32 PST
Update - Work continues to rectify this issue, no affirmative ETA as of yet. To reiterate, this issue affects EtherSIM devices primarily in the US, specifically during the reconnect process.
Jan 16, 10:38 PST
Update - Work is ongoing to rectify this issue, which we have escalated with the highest priority. We will continue to provide updates with regularity.
Jan 16, 08:42 PST
Identified - The issue has been identified as a network infrastructure issue. Our partners are enaged in pursuing a fix. We will post an update ASAP. Only a subset of EtherSIM devices are impacted, specifically those with short reconnection timelines.
Jan 16, 07:33 PST
Update - Particle has identified an increase in handshake failures, impacting devices that are attempting to reconnect. We are actively investigating with the highest priority and escalating to our cellular partners.
Jan 16, 07:19 PST
Investigating - Particle is investigating reports of a rolling connectivity outage; update on status is incoming.
Jan 16, 07:03 PST
Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

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